FAQ
Are the products you sell genuine and unused?
Yes. Every item we sell is brand new and 100% authentic, obtained directly from manufacturers or their authorized distributors.
How quickly will I receive my order?
Orders typically leave our warehouse within 1–2 business days. Delivery usually takes about 3–5 business days, depending on your location.
Is there a warranty included with your products?
All items come with the applicable manufacturer warranty, and our team is happy to assist if you ever need help with a warranty claim.
What is your shipping policy?
We offer free, fast shipping on most orders within the continental United States. Certain brands or oversized items may require a custom shipping quote—just reach out via live chat or phone for details.
Can I speak with someone before or after placing an order?
Yes. Our knowledgeable in-house product specialists are available to help. You can contact us via live chat or by calling 254-268-5171 for personalized support.
What is your return process?
Returns are straightforward as long as the item meets our Return Policy requirements. Products must be unused, in original packaging, and sent back within the approved return period.
Warranty
WPPO has a one (1) year warranty against manufacturer defects. Labor not included. Refer to manufacturer's manual for full warranty details.