This grill had everything I was looking for in a grill. Even though some reviewers had issues I still ordered. Upon delivery it was not in original box. Parts were sticking out and bent as others have stated. The grill is easy to put together if you watch the video and check out the instructions on line. Yes I had to straighten out some pieces and had a hard time getting holes to match up which made the process take longer but I was determined. Upon completing setup I was missing a wheel cap, had 2 bent shelf brackets and 2 cracked shelves. I called Broil King and they promptly sent out the parts. I have cooked burgers, chicken breasts, country style ribs, and today beer can chicken. The grill starts every time, heats evenly, and food turns out wonderful. I am very happy with my purchase and Broil King is a great North American Company!